| UX Designer / CRO Specialist
Resume
Experience
Feb 2023 - Present
Founder
GlobalStash.co
Remote
GlobalStash.co is an online C2C marketplace which allows users to find storage to rent out or to lease out their unused space. It is aimed at expats, nomads, and travelers to make it easier for them to base out of certain cities or hubs. It is currently in the MVP phase.
What tools or work I am doing to accomplish this:
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BlueHost, WordPress, and Webflow
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Elementor
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Notion
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Google Search Console
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Competitor Analysis
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Tracking KPIs (ex: CAC, MAU, Liquidity...)
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Develop Business Plan
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Calculate Burn-rate, possible profit margins, etc
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MailerLite
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Google Analytics
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and more ...
Feb 2022 - Jun 2022,
Feb 2023 - Present
UX Designer
BilateralStimulation.io GmbH
Remote
BilateralStimulation.io is a company that offers an online EMDR therapy tool for therapists to use with their patients.
Some of the work I've done here involves:
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Moderated Usability Studies
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Paper Wireframing
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Lofi & Hifi Mockups and Prototypes (Figma)
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Creating a Design System
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Designing Visuals: thumbnails, presentations, etc.
Nov 2021 - Feb 2023
UX Researcher / Conversion Rate Optimitization Specialist
Conversion Crimes
Remote
Conversion Crimes is a start-up specializing in CRO / UX optimization. I have a variety of roles within the company. These include:
• Analyzing usability studies and writing CRO / UX reports for clients
• Organizing, writing, launching, and analyzing case studies for internal research
• Writing SOPs and updating templates
• Customer interviews and surveys
• Using Hotjar & Google Analytics to uncover user pain points
• Writing CRO / UX Teardowns​​
2020 - 2021
Personal Trainer / Content Creator
Self-Employed
Vietnam & Remote
As a self-employed, NASM certified Personal Trainer training both clients in person and online. I focus on helping clients with their fitness goals by providing them with training and nutrition advice to become independent on their fitness journey
2019 - 2020
Gardener / Landscaper
Bark Landscaping
New Zealand
I performed gardening roles in several locations across NZ, including the Government House in Wellington, University of Wellington, MetLifeCare Retirement Homes, and Baradene College of the Sacred Heart. I worked as part of a team, achieving a common goal in a strict timeframe that I ensured we kept to.
2017 - 2019
Design & Project Management / Installation
DFI DAUERFLORA International GmbH
Hamburg, Germany & International
Dauerflora is the global leader in greening solutions for the cruise liner industry. My main role was to communicate with clients and to help realize their projects. This includes writing and sending offers and presentations, calculating costs, and helping translate and write emails from German to English. I also worked directly on cruise ships aiding with installation of landscapes/decorations, developing clear communication skills in unusual environments.
Jan - May 2018
Marine Conservation / Volunteer
TRACC
Borneo, Malaysia
I volunteered at an NGO, where I was involved in a pioneering technique of building artificial reefs and structures to support the devastated marine ecosystem on the small island habitat. I gained an A-level from Cambridge University here after 4 months of intensive study with classmates from all cultures. I also completed the PADI Rescue Diver certification, which taught me how to remain calm and act during emergencies both above and below the surface.
Education
June - Oct 2021
Coursera - Google UX Certificate
Remote
An amazing course, Google's UX Design Certificate has taught me to think as a UX Designer, to use tools such as Figma and Adobe XD and has also helped expand my knowledge on design principles.
2011 - 2015
Clemson University
Bachelors of Landscape Architecture
Clemson, SC, USA
Where I learned about the design process and expanded on my creativity, Clemson University was a place and an experience that allowed for an unbelievable amount of growth.
I organized Adobe Creative Suite classes for my classmates, joined the rowing team, and learned Spanish while abroad in Barcelona.
Professional skillset
Adobe XD
Figma
Adobe Creative Suite
Agile & Design Think
Hotjar
Google Analytics
Webflow & Wordpress
User Testing
Languages
English (native)
French (native)
Spanish (proficient)
German (proficient)